IQX: The Transformation of Recruitment Software

Over the last 14 years the world of recruitment has been transformed, initially by job boards, then applicant tracking systems and currently social networks which are viewed as the key to identifying and communicating with candidates. For the recruiter in the agency they have been required to adapt their candidate sourcing strategies as technology has developed and over time have become more and more dependent on their own recruitment technology systems, not only to deliver recruitment services but to ensure the task is completed in full compliance with an ever more complex legislative structure.

Today there seems to be new recruitment technology vendors popping up every day, each offering the latest piece of technology wizardry. However, when we asked recruitment MDs and CEOs what was of upmost importance to them, it was not the latest technological trends. Instead it was compliance, consistency and process improvement that came out top. In light of this finding today, we look at the Scottish recruitment technology supplier IQX Ltd who for the last 18 years have quietly grown and developed into one of the leading players in their sector by focusing on these very issues.

IQX Limited is surprisingly based in the rolling countryside near Melrose with a team of developers and support staff who are more likely to cycle to work rather than compete with the city dwellers rush hour commute. The company was originally formed in 1997 and can today claim an impressive client base both across the UK and Internationally. IQX delivers a suite of technology solutions to cover all aspects of the recruitment process but with a particular focus in enabling recruitment agencies involved in the supply of temporary & contractor staff to clients operating in highly legislative sectors such as Health, Social Care and Education. The issues involved in these sectors such as fast turnaround, complex shift patterns, AWR management and seasonal variations being seamlessly handled by the IQX solution which also monitors compliance reporting automatically.

IQX appear to have taken the right approach in recognising that an agency recruitment platform is not a standalone entity but must dovetail into the back office systems hence integration options are available with leading back office packages such as Accord, Merit, TempAid, Enterprise, Safe Tempest, Safe Outsourcing, Cash Friday, Sage Line 50, 200, 1000, Sun Accounts, MS Dynamics (Great Plains).

But beyond the technology it would appear from speaking with their clients that it is the IQX support and consultancy which is most valued. IQX acts not as external supplier but more a technology and sector expert supporting agency clients through legislative changes as these arise and thus ensuring compliance and minimising risk to both agency, worker and ultimately end client.

Author: Mary Philip, Editor

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